Norwich Osteopathic Clinic has been recognised with back-to-back awards for excellent customer service by healthcare search engine WhatClinic.com. This was based on independent patient feedback over a twelve month period.
The award is based on feedback from patients, and combines scores for excellent customer service and timely consumer feedback. Customers rated clinics based on how well the clinic treated them, how quickly they were contacted and seen, and how happy they were with the treatment.
Clinic Director, Rebecca Thorby, said; “We so pleased to have been awarded this prize for the second consecutive year. We are delighted to be recognised for our commitment to customer service. It is something we focus on in everything we do and to receive such positive feedback from our patients is great. I would like to thank both our practitioners and our practice manager, Ayshea, as well as all the patients who voted for us. Thank you.”